Service Times

Service Times

All service times relates to images which are fully downloaded or delivered prior to 12 noon ES(D)T business days only and *work load permitting.
Orders received after 12noon will fall into the next days schedule.
Services may experience delays during peak times. Mothers day, Fathers day, Holidays and Christmas
Specials and promotions are not treated as priority and may incur extra delays due to higher volumes.

Service Completion Aims
Cd and Online Printing Matte, Gloss
4:30 Same day*
Online Printing Metallic
4:30 Same day*
Large format Prograph Prints
4:30 Same day*
FrameBasics Framing
4-6 days*
Print Finishing/Fabrication/Mounting
4-6 days*
5mm / 20mm Foamcore(Moment Boards)
4-6 days*
Trend Canvas
4-6 days*
Colour Correcting
2-3 days*
Mats, Competition Mats
3-4 days*
Hanging Banners
2-3 days*
Roll-up Banners
4-6 days*
Place Mats
4-6 days*
Package Prints
Same Day*

Express Post couriers pick-up from Digital Works on day of completion.
Fastway couriers pick-up from Digital Works on the next business day of completion date.
An automated email will confirm completion of Online orders.

Public Holidays 2017

Digital Works will be closed on the Public Holidays as listed below.
Please note that work may be delayed around these dates as a result of increased work load and internet traffic.

2017 Public Holidays and Christmas Break
*We re-opened on Monday 16th January 2017 for all services
Date Event
Thursday 26 January Australia Day
Monday 13 March Labour Day
Friday 14 April Good Friday
Monday 17 April Easter Monday
Tuesday 25 April Anzac Day
Monday 12 June Queens Birthday
Friday 29 September AFL Grand Final
Monday 6 & Tues 7 Nov Melbourne Cup
5pm Friday 22nd December to
Monday 15th January 2018
Christmas Break
(see special notes below)

2017 Christmas Cut off dates
Digital Works will be closed for the Christmas period.
From 6pm Friday 22nd December at 6pm ESDT

Service cut off dates apply as from MIDDAY on the following dates:-
5mm 20mm Foamcore, Canvassing, Finishing, Overlaying etc Midday Monday 18th December
Direct output Prints from DW Pro-Max Online orders & USB apply as from MIDDAY on Friday 22nd December
Reception will remain open until 6pm 22nd December for late Pick-up items only

Please allow extra time for courier and express post deliveries as they will also be overloaded

Re-Commencement Dates
Online & CD Mail Orders printing will re-commence on Monday 15th of January 2018
Reception, Counter Sales, Customer service & Order Pickup, and all other services re-open on Monday 15th January 2018

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